recent changes to event ticket plus

[Teresa]

We have been using this plug in for over 12 months. When we first set it up I could set ticketing with woocommerce. Has this changed recently?? Under ‘Tickets’ I don’t see this function.

[Geoff B.]

Good evening Teresa and welcome to the Events Calendar Support forum!

Thank you for reaching out to us.

We are sorry to hear about the change in functionality you have experienced.
I would love to help you with this topic.

As a first troubleshooting step, could you please provide us with your complete system information in a private reply using the instructions found in the following link?

https://theeventscalendar.com/knowledgebase/sharing-sys-info/

When we first set it up I could set ticketing with woocommerce.

Could you expand on this a little ?

Do you mean that you could add tickets as part of WooCommerce products ? That you could see the tickets in the WooCommerce shop ? That you no longer have the option of adding tickets that are sold using WooCommerce ?

A screenshot would be awesome to help pinpoint what the issue is.

Hang in there!

Geoff B.

[Support Droid]

Hey there! This thread has been pretty quiet for the last three weeks, so we’re going to go ahead and close it to avoid confusion with other topics. If you’re still looking for help with this, please do open a new thread, reference this one and we’d be more than happy to continue the conversation over there.

Thanks so much!
The Events Calendar Support Team

[Author]

Posts