Rates are rounded in 'payment options' tab for community events users

[Chris]

We use a 1.75%+0.75c fee structure for fees.

The tab that show this to the end user, shows 1.8% + 0.75c

[Andras]

Hi Chris,

Thanks for reaching out!

Could you please share your system information as I would need to know your settings for this. Thanks! https://theeventscalendar.com/knowledgebase/sharing-sys-info/

Also, can you send me some screenshots of what the end user sees / where the faulty amount shows up?

Thanks! I’ll be here waiting.

Cheers,
Andras

[Chris]

It’s on the community events end-user page, there are two tabs, events and payment info.

This is far more simple than that. You round percentages to 1 decimal point in your code.

Two would be more reasonable.

The ability to charge this as part of the fee or not is also hidden if I don’t have split payments enabled, but not sure why the ability to absorb the fees isn’t always on? (or have an admin option to turn on).

It should be the sellers choice to whether they absorb fees or not, not a global setting.

[Andras]

Hey Chris,

Thanks for the clarification and the explanation. I’ll bring up this rounding issue on the next team meeting.

The ability to charge this as part of the fee or not is also hidden if I don’t have split payments enabled

I’m not quite sure what you mean by this. Adding a flat fee and / or a percentage is possible without split payments. Check the screenshot below. All these options are there without split payments.

If this is not what you are referring to, could you please clarify?

 

It should be the sellers choice to whether they absorb fees or not, not a global setting.

Also to clarify, by the seller you mean the person running the website, or the person posting a community event through the front-end?

Would you rather like to have this option as a per event option and not a global one? If it would be done per event, then either 1) the one submitting could choose, but highly likely they would never choose absorbing fees; 2) the one who runs the site would need to edit every event after submission to change / set this setting.

This is an interesting topic. Looking forward to your feedback on this.

Cheers,
Andras

[Support Droid]

Hey there! This thread has been pretty quiet for the last three weeks, so we’re going to go ahead and close it to avoid confusion with other topics. If you’re still looking for help with this, please do open a new thread, reference this one and we’d be more than happy to continue the conversation over there.

Thanks so much!
The Events Calendar Support Team

[Author]

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