Question with Event Tickets Plus

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  • #1130444
    luke
    Participant

    Hi there and first of thanks for the plugin. It works brilliantly

    We are currently using the plugin on a website which has a number of events on it. My client has one particular event which has a seating plan.

    Is there any way we can add a separate number sequence for this event only which automatically gets added to the ticket? This number will be the seat number as seats go on a first come, first serve basis.

    So the first buyer for this one event will have “Seat Number 1” on their ticket and the second customer will have “Seat Number 2” on their ticket. Does that make sense?

    I will look forward to your reply, thanks in advanced

    Ta

    Luke

    #1130722
    Geoff B.
    Member

    Good evening Luke and welcome to the Events Calendar Support forum!

    Thank you for reaching out to us and for your wonderful words.

    I would love to answer these questions.

    Is there any way we can add a separate number sequence for this event only which automatically gets added to the ticket?

    This number will be the seat number as seats go on a first come, first serve basis.

    So the first buyer for this one event will have “Seat Number 1” on their ticket and the second customer will have “Seat Number 2” on their ticket.

    I am not sure if you are aware of this, but since 4.2, every event gets it’s own ticket sequence number.

    For example, if I have an event named “Tomato Army Gathering”, the ticket sequence number will be TAG-1, TAG-2, etc…

    Perhaps that would be sufficient for your needs ? If not, I am pretty sure that it is possible to customize that sequence through some template override / customization.

    If you haven’t already, you might want to read our Themer’s guide to get a general sense of how that works.

    As an alternative, you could also hire one of our recommended customizers to do the customization for you.

    Let me know if that helps.

    Have a great day!

    Geoff B.

    #1136645
    Support Droid
    Keymaster

    This topic has not been active for quite some time and will now be closed.

    If you still need assistance please simply open a new topic (linking to this one if necessary)
    and one of the team will be only too happy to help.

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