Purchased two licenses by mistake

[npina]

Hi,
I purchased two licenses of the Events Calendar Pro by mistake. Can one please be cancelled? Also, if I have the Events Calendar Pro on my site do I still have to keep the The Events Calendar: Community Events?

[Courtney]

Hi Noelle

Oops so sorry about that. Can you submit a refund request form at https://theeventscalendar.com/knowledgebase/refund-policy/ for the 2nd license?

Community Events will still be necessary if you want people to be able to submit events from the front end of your website.

Is there anything else I can help you with?

Thanks
Courtney 🙂

[npina]

Yes,
If I have the Events Calendar Pro then I don’t need the Event Aggregator
Facebook token anymore correct?

—

*Noelle Pina*Executive Director

*Orleans Chamber of Commerce*44 Main Street, P.O. Box 153
Orleans, Massachusetts 02653
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[Courtney]

Hi Noelle

I don’t see Event Aggregator on your account currently. The license field for it is part of the The Events Calendar plugin, but none of the features for it work without a current subscription. Either way, at this time Facebook imports no longer work due to recent changes on Facebook’s end.

Is there anything else I can help you with?

Thanks
Courtney 🙂

[Support Droid]

Hey there! This thread has been pretty quiet for the last three weeks, so we’re going to go ahead and close it to avoid confusion with other topics. If you’re still looking for help with this, please do open a new thread, reference this one and we’d be more than happy to continue the conversation over there.

Thanks so much!
The Events Calendar Support Team

[Author]

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