Purchased Tickets Plus Plugin

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  • September 10, 2018 at 2:47 pm #1618008
    adoptionoptioninc
    Participant

    Good Afternoon,

    I purchased the Tickets PLUS Plugin and it is not uploading. Attached is a screenshot, please advise.

    Jaxx
    9898593973

    September 11, 2018 at 4:58 am #1618341
    Courtney
    Member

    Hey Jaxx

    So sorry about that. Can you confirm that first Event Tickets is installed?

    Then deactivate any other e-commerce plugins. Try to upload Event Tickets Plus, and then activate Woo, etc.

    If that does not work, can you deactivate ALL plugins and go through the above steps again?

    Let me know how this goes.

    Thanks
    Courtney 🙂

    September 20, 2018 at 8:47 am #1626477
    adoptionoptioninc
    Participant

    This reply is private.

    September 21, 2018 at 10:32 am #1627733
    Courtney
    Member

    Hi Jaxx

    For our own troubleshooting, can you show the invalid license error message? We’d like to clear that up for sure.

    We do offer 30 day refunds if you find the plugin does not meet your needs. It’s just a matter of submitting a refund request form at https://theeventscalendar.com/knowledgebase/refund-policy/.

    Thanks
    Courtney 🙂

    October 13, 2018 at 9:35 am #1642636
    Support Droid
    Keymaster

    Hey there! This thread has been pretty quiet for the last three weeks, so we’re going to go ahead and close it to avoid confusion with other topics. If you’re still looking for help with this, please do open a new thread, reference this one and we’d be more than happy to continue the conversation over there.

    Thanks so much!
    The Events Calendar Support Team

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