Purchased the wrong Plugin

  • Post date

Home › Forums › Calendar Products › Community Events › Purchased the wrong Plugin

Viewing 3 posts - 1 through 3 (of 3 total)
  • Author
    Posts
  • July 6, 2016 at 2:11 pm #1136254
    Lynne
    Participant

    We mistakenly purchased ECPro instead of Event Tickets Pro. Can you please refund our latest purchase of Event Calendar Pro (June 6, 2016)?

    July 6, 2016 at 5:43 pm #1136348
    Geoff B.
    Member

    Good evening Lynne and welcome to the Events Calendar Support forum!

    Thank you for reaching out to us.

    We are sorry to hear about the fact that you did not purchase the intended plugin.
    I would love to help you with this topic.

    The best way to tackle this is to ask for a refund.
    To obtain the refund, you just need to follow the procedure described here.

    Once that’s done (or even before), you can simply purchase Event Tickets Plus as you originally intended to.

    Best regards,

    Geoff B.

    July 21, 2016 at 9:35 am #1142515
    Support Droid
    Keymaster

    This topic has not been active for quite some time and will now be closed.

    If you still need assistance please simply open a new topic (linking to this one if necessary)
    and one of the team will be only too happy to help.

  • Author
    Posts
Viewing 3 posts - 1 through 3 (of 3 total)
  • The topic ‘Purchased the wrong Plugin’ is closed to new replies.