Purchased the wrong licence

[amplifydigital]

I thought that I needed to purchase the Event Pro as this is where the link seemed to take me when it said on my website that I needed an additional installation but after I purchased and was going to add the activation key I realised I should have purchased the Event Ticket Plus. Can I get a refund so I can purchase the correct licence.
Thanks
Joanne

[Jennifer]

Hi Joanne,

No problem! I went ahead and switched the licenses out for you. You can now download Event Tickets Plus and add your new key. The following articles should be helpful in getting up and running with Event Tickets Plus:

New User Primer: Event Tickets and Event Tickets Plus

Settings Overview: Event Tickets and Event Tickets Plus

Managing Your Orders and Attendees

Please let me know if there is anything else that I can help you with!

Thanks,

Jennifer

[amplifydigital]

IS THE KEY STILL THE SAME AS HAVENT RECEIVED A NEW ONE ?

[Jennifer]

This reply is private.

[Support Droid]

Hey there! This thread has been pretty quiet for the last three weeks, so we’re going to go ahead and close it to avoid confusion with other topics. If you’re still looking for help with this, please do open a new thread, reference this one and we’d be more than happy to continue the conversation over there.

Thanks so much!
The Events Calendar Support Team

[Author]

Posts