Help Desk

Purchased Image plus and can't add images

  • Posts: 3 Topics: 1
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    The free version of image plus seems to have way more features then the paid version. All I can see in the “Image Widget Plus” is an “Add Images” button, nothing else.

    Posts: 3 Topics: 1
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    Can I please have a refund.

    Posts: 3 Topics: 1
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    I found a widget that does what I needed

    https://wordpress.org/plugins/swifty-image-widget/

    Please make sure my $29 a refunded.

    Thank you

    Posts: 5465 Topics: 13
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    Hi John!

    Thanks for reaching out to us.

    I can see all the options for Image Widget Plus are not showing, so there might be a conflict of some sort. Perhaps there is theme conflict or the plugin installation got corrupted somehow.

    I know you marked Deactivated all other plugins? Yes. Did you try switching to a default theme like twenty seventeen and see if any difference?

    Before proceeding with a refund, if you are still interested in testing out our plugin, you can do so and ask for a refund later as we have a pretty good refund policy > https://theeventscalendar.com/knowledgebase/refund-policy/

    If you want to give it a try, let me know and I’d be happy to help with the issue to make it work.

    On the other hand, if you confirm you want a refund I’ll go ahead and proceed with it.

    Feel free to ask any other questions you might have 🙂

    Best,
    Victor

    Posts: 3 Topics: 1
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    G’day Vistor,

    Thank you so much, Please proceed with the refund.

    I did no use your product.

    Cheers,

    ————–
    Arthur Mino
    Cipagauta Pty Ltd
    Information Technology Engineer
    | email: arthur@cipagauta.com |

    Posts: 5465 Topics: 13
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    Hi John!

    Thanks for letting us know about it.

    I’ve gone ahead and issued a refund for your orders and the funds should be back in your account within 5-10 business days.

    Have a good day!

    Best,
    Victor

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