Purchased Image plus and can't add images

[John Smith]

The free version of image plus seems to have way more features then the paid version. All I can see in the “Image Widget Plus” is an “Add Images” button, nothing else.

[John Smith]

Can I please have a refund.

[John Smith]

I found a widget that does what I needed

Swifty Image Widget

Please make sure my $29 a refunded.

Thank you

[Victor]

Hi John!

Thanks for reaching out to us.

I can see all the options for Image Widget Plus are not showing, so there might be a conflict of some sort. Perhaps there is theme conflict or the plugin installation got corrupted somehow.

I know you marked Deactivated all other plugins? Yes. Did you try switching to a default theme like twenty seventeen and see if any difference?

Before proceeding with a refund, if you are still interested in testing out our plugin, you can do so and ask for a refund later as we have a pretty good refund policy > https://theeventscalendar.com/knowledgebase/refund-policy/

If you want to give it a try, let me know and I’d be happy to help with the issue to make it work.

On the other hand, if you confirm you want a refund I’ll go ahead and proceed with it.

Feel free to ask any other questions you might have 🙂

Best,
Victor

[John Smith]

G’day Vistor,

Thank you so much, Please proceed with the refund.

I did no use your product.

Cheers,

————–
Arthur Mino
Cipagauta Pty Ltd
Information Technology Engineer
| email: [email protected] |

[Victor]

Hi John!

Thanks for letting us know about it.

I’ve gone ahead and issued a refund for your orders and the funds should be back in your account within 5-10 business days.

Have a good day!

Best,
Victor

[Author]

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