Home › Forums › Additional Help › Image Widget Plus › Purchased Image plus and can't add images
- This topic has 6 replies, 2 voices, and was last updated 6 years, 5 months ago by John Smith.
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September 11, 2017 at 6:42 am #1347471John SmithParticipant
The free version of image plus seems to have way more features then the paid version. All I can see in the “Image Widget Plus” is an “Add Images” button, nothing else.
September 12, 2017 at 4:38 am #1347917John SmithParticipantCan I please have a refund.
September 12, 2017 at 5:18 am #1347928John SmithParticipantI found a widget that does what I needed
Please make sure my $29 a refunded.
Thank you
September 12, 2017 at 8:22 am #1348026VictorKeymasterHi John!
Thanks for reaching out to us.
I can see all the options for Image Widget Plus are not showing, so there might be a conflict of some sort. Perhaps there is theme conflict or the plugin installation got corrupted somehow.
I know you marked Deactivated all other plugins? Yes. Did you try switching to a default theme like twenty seventeen and see if any difference?
Before proceeding with a refund, if you are still interested in testing out our plugin, you can do so and ask for a refund later as we have a pretty good refund policy > https://theeventscalendar.com/knowledgebase/refund-policy/
If you want to give it a try, let me know and I’d be happy to help with the issue to make it work.
On the other hand, if you confirm you want a refund I’ll go ahead and proceed with it.
Feel free to ask any other questions you might have 🙂
Best,
VictorOctober 1, 2017 at 7:58 pm #1357568John SmithParticipantG’day Vistor,
Thank you so much, Please proceed with the refund.
I did no use your product.
Cheers,
————–
Arthur Mino
Cipagauta Pty Ltd
Information Technology Engineer
| email: [email protected] |October 2, 2017 at 9:40 am #1357839VictorKeymasterHi John!
Thanks for letting us know about it.
I’ve gone ahead and issued a refund for your orders and the funds should be back in your account within 5-10 business days.
Have a good day!
Best,
Victor -
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