Purchased Event Tickets and Community Tickets but not working

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  • This topic has 1 reply, 2 voices, and was last updated 7 years, 11 months ago by elliemorganmarketingsolutions.biz.
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  • #1518778

    I purchased both Event Tickets Plus and Community Tickets and downloaded the keys and activated them however the ticketing option is NOT showing up in my plugin settings or anywhere else. HELP! ASAP!

    #1519158

    Hi Ellie,

    Thanks so much for reaching out!

    As a first troubleshooting step, could you please provide us with your complete system information in a private reply using the instructions found in the following link?

    https://theeventscalendar.com/knowledgebase/sharing-sys-info/

    Let me know if you have any other questions in the meantime!

     

    Thanks,

    Jaime

    #1536152
    Support Droid
    Keymaster

    Hey there! This thread has been pretty quiet for the last three weeks, so we’re going to go ahead and close it to avoid confusion with other topics. If you’re still looking for help with this, please do open a new thread, reference this one and we’d be more than happy to continue the conversation over there.

    Thanks so much!
    The Events Calendar Support Team

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