Purchased Event Aggregator. can that purchase count towards import bundle?

[Rodolfo]

I recently purchased Event Aggregator. The client I am working changed their minds and now want the import bundle so they can get the filter bar and the CalendarPro version rather than just the Event Aggregator plugin. Can my original purchase of Event Aggregator get credited towards the purchase of the importer bundle since that is one of the plugins that is included in that bundle. I am more than happy to pay the difference but I would rather not have to pay full price to add the other two options in that bundle. what are my options and how should I proceed?

[Caroline]

Hi Naomi,

Thanks for reaching out! Due to the way our bundles are set up as unique products in our database, I’m afraid that there’s no straightforward way to apply the cost of an existing single license to a new bundle purchase. Since your Event Aggregator order was placed very recently, the simplest option may be to simply refund your license so you can purchase an Importer Bundle whenever you’re ready. Would you be so kind as to reach out to us with your order number and details using our refund request form? We’ll get that processed for you right away!

Thank you!

[Rodolfo]

Carolyn,

Thank you for your response and your assistance. I have completed the refund form. Once the refund has been processed for the single license of Event Aggregator, I will proceed with purchasing the importer bundle.

[Caroline]

Hi Naomi,

Thanks so much for following up! We’ve received your request and will be sure to get that processed for you right away. 🙂 I’m going to go ahead and close this thread out to keep things moving along, but please don’t hesitate to follow up with a new thread if there’s anything else we can do to assist!

[Author]

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