Purchase wrong product

[Vincent]

Meant to purchase Filter Bar Pro for Agency and inadvertently purchased Calendar Pro Agency. We already have unlimited Calendar Pro, can you correct this please.

[Cliff]

Hi Vincent.

Thanks for your business. Sorry this happened.

Just FYI: You can view all your order history at https://theeventscalendar.com/my-account/ and all your licenses at https://theeventscalendar.com/license-keys/

However, to receive a refund, please submit the form at https://theeventscalendar.com/knowledgebase/refund-policy/

Let me know if you have any follow-up questions.

[Support Droid]

Hey there! This thread has been pretty quiet for the last three weeks, so we’re going to go ahead and close it to avoid confusion with other topics. If you’re still looking for help with this, please do open a new thread, reference this one and we’d be more than happy to continue the conversation over there.

Thanks so much!
The Events Calendar Support Team

[Author]

Posts