Prune attendees from deleted orders on the attendee list

[Jens Kirk]

Hi!

These two posts from 2012 and 2013 outline the problem with having canceled orders reflected on the attendee page.

Attendees list shows pending items that were canceled and deleted


https://theeventscalendar.com/support/forums/topic/delete-tickets-for-deleted-orders/

Have there been any follow up the past 5 years? I have a lot of cancelled orders and therefore a lot of useless attendee data on my attendee lists. Can you offer some way to auto-prune these? Or at least a way to prevent output of cancelled or trashed orders?

To be clear, I want to avoid this: http://imgur.com/a/iJaB7

Cheers

[Shelby]

Hello again Jens,

We are aware of that issue, unfortunately at the moment there is no way to automatically cancel tickets and increase stock and remove the attendees. However, we do have the process documented in this knowledgebase article. 🙂

We already have a feature ticket for this open. I will add your thread to it to give it more emphasis and a feature should be on the way hopefully soon. Until then I truly appreciate your patience.

Let me know if you have any follow up questions.

Cheers,

Shelby 🙂

[Support Droid]

Hey there! This thread has been pretty quiet for the last three weeks, so we’re going to go ahead and close it to avoid confusion with other topics. If you’re still looking for help with this, please do open a new thread, reference this one and we’d be more than happy to continue the conversation over there.

Thanks so much!
The Events Calendar Support Team

[Author]

Posts