Problems with recurring events

[yvrmark]

Hi, of late I have had problems creating recurring events. For some reason the recurrence doesn’t want to “stick”. I am forced to go back and edit the event and regenerate. Sometimes it takes two or more tries to get the recurrence to actually generate.

I am also discovering that old recurring events are not actually appearing as recurring, but only showing the single event. Again, i have to go in and edit the event and regenerate.

I have tried the Permalinks trick but that does not seem to help.

It is becoming increasingly frustrating as I am spending much time having to try to get the recurring events to actually take.

[Geoff B.]

Good afternoon Mark and welcome back!

Thank you for reaching out to us.

We are sorry to hear about the issues you are experiencing with recurring events.
I would love to help you with this topic.

By the sound of it, it looks like there is some type of conflict at play.
This is usually because of:

1. A conflict with another plugin
2. A conflict with your WordPress theme
3. A template customization for the Events Calendar that requires updating

When it comes to that type of issue, it is preferable to troubleshoot in a staging environment if you have one.

A first quick test is to simply temporarily revert back to a default WordPress theme such as twenty-sixteen to see if the issue persists.

The next step would be to go through our testing for conflicts procedure and let us know what you find out.

Basically the goal here is to revert back to a bare WordPress installation to see if the problem persists. It also allows us to pinpoint what the cause of the issue is.

But, before you do that, there are 2 things I would advise:

1. Make a backup of your database
2. Consider activating a “Maintenance Page” plugin if you are doing this on your live site (to minimize impact on your visitors)

With that in mind, the other possibility is that there is some kind of sever performance issue at stake here. But before we get there, it is well-advised to perform the above tests.

I realize this can be time consuming, but in the end, it is still the fastest way to get to the bottom of the issue.

Let me know how that goes.

Geoff B.

[Support Droid]

Hey there! This thread has been pretty quiet for the last three weeks, so we’re going to go ahead and close it to avoid confusion with other topics. If you’re still looking for help with this, please do open a new thread, reference this one and we’d be more than happy to continue the conversation over there.

Thanks so much!
The Events Calendar Support Team

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