Problems with multi-language

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  • #1417766
    Pascal
    Participant

    We have a problem with the multi-language WPML:

    1) I start with a language (German) go to the Calendar
    –> It is in German

    2) I go to a new month January –> February

    NOW: Sometimes it switches language German –> English
    Suddenly the calendar shows up in English with only the English events.
    The rest of the site stays German.

    (SOMETIMES it also just stays in German….)

    WHAT CAN I DO?

    #1417912
    Geoff B.
    Member

    Good afternoon Pascal and welcome back!

    Thank you for reaching out to us.

    We are sorry to hear about the issues you have been facing while using WPML alongside our plugins. I would love to help you with this topic.

    As a first troubleshooting step, could you please provide us with your complete system information in a private reply using the instructions found in the following link?

    https://theeventscalendar.com/knowledgebase/sharing-sys-info/

    If you have not already done so, I would recommend reading and using the following guides:

    1. https://theeventscalendar.com/knowledgebase/setting-up-the-events-calendar-with-wpml/
    2. https://theeventscalendar.com/knowledgebase/creating-translations-for-events-using-wpml/

    In your specific situation, there are 4 things to look at that can really help:

    1. Head over to Events -> Settings -> Display and make sure you disable the month cache there
    2. Head over to WPML > Support > Troubleshooting page and disable the language switcher cache
    3. Head over to WPML > Languages and experiment with different settings for Language filtering for AJAX operations
    4. Deactivate all caching options and empty the cache if you have a caching plugin in place

    Let me know how that goes.

    Best regards,
    Geoff B.

    #1437070
    Support Droid
    Keymaster

    Hey there! This thread has been pretty quiet for the last three weeks, so we’re going to go ahead and close it to avoid confusion with other topics. If you’re still looking for help with this, please do open a new thread, reference this one and we’d be more than happy to continue the conversation over there.

    Thanks so much!
    The Events Calendar Support Team

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