Problems when buying the plugin

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  • May 5, 2015 at 1:00 pm #960632
    Marielle
    Participant

    Hello. Today I made the purchase of tickets WooCommerce plugin, but for some reason during the purchase, plugin WooCommerce tickets was replaced by Wc e-commerce tickets. I am urgently in need of tickets WooCommerce plugin. What can you do about it?

    May 5, 2015 at 6:31 pm #960713
    Brian
    Member

    Hi Sorry for the mix up.

    We can not change licenses, but we can give you a refund to that purchase and then you can purchase WooCommerce Tickets.

    Please follow our refund policy to request the refund:

    Refund Policy

    Thanks

    May 6, 2015 at 3:27 am #960739
    Marielle
    Participant

    Ok. I’ll do it. Thank you Mr. Brian.

    May 6, 2015 at 5:49 am #960758
    Brian
    Member

    Hi,

    Sounds good. Please email us today and we can help out on that refund.

    Since this is marked resolved I am going to close this ticket, but if you need anything else related to this topic or another please post a new topic on the forum and we can help you out.

    Thanks

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