Problem with the map

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Viewing 8 posts - 1 through 8 (of 8 total)
  • Author
    Posts
  • #954541
    charrame
    Participant

    Hi,

    Since the update, the events dont show the map.

    thanks

    #954542
    charrame
    Participant

    This reply is private.

    #954785
    George
    Participant

    Hi Adrian,

    Sorry about your troubles here.

    In your post, you mention “since the update” – do you mean an update to Events Calendar or Events Calendar PRO? Or to WordPress itself? Let us know.

    Also, I went to your site and tried to see the Map page, but it wasn’t listed in the Tribe Bar, and I couldn’t get to it via URL. Can you share a link to the Map event view on your site?

    Or, if this is the problem itself, and you can’t access the Map View page, then head to your site’s Events Settings pages and go to the “Display” tab. Head to the “Enable event views” option and make sure “Map” is checked, like in this screenshot → https://cloudup.com/c6TR9fYJf_a

    Let us know if this helps, or if you can share a link to your site’s Map View page.

    Thanks!
    George

    #954862
    charrame
    Participant

    This reply is private.

    #954913
    George
    Participant

    Hello,

    What browser or browsers are you using when you view the page and the maps don’t show for you?

    I visited your links in Firefox on a Mac and the maps all show up for me → https://cloudup.com/caKoKiLt8zf

    #954958
    charrame
    Participant

    This reply is private.

    #955087
    George
    Participant

    Hello,

    Unfortunately the best step I can think of from here would be to run through the troubleshooting steps we have outlined in our “Testing for Conflicts” article – would you be able to run through these steps and let us know what you find?

    Testing Conflicts With Themes and Other Plugins

    Also, how are you hosting your website? Is it on a shared host that you’re paying monthly for? A private or self-hosted server? Etc.

    Thanks,
    George

    #984009
    Support Droid
    Keymaster

    This topic has not been active for quite some time and will now be closed.

    If you still need assistance please simply open a new topic (linking to this one if necessary)
    and one of the team will be only too happy to help.

Viewing 8 posts - 1 through 8 (of 8 total)
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