Problem with end-sale date

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  • Author
    Posts
  • #1083241
    Jacopo
    Participant

    The event calandar V3.12.6.

    When I create a new ticket from the event post, the sale end date is not properly stored. The correct date is lost.

    Has anyone had the same problem?

    It is a problem of that version.

    Thanks

    #1083527
    George
    Participant

    Hey @Jacopo,

    Version 3.12.6 is outdated and we unfortunately provide no support for old versions. The first step here is to update all of your Modern Tribe plugins to their most recent version:

    • The Events Calendar — 4.0.6 (http://wordpress.org/plugins/the-events-calendar/)
    • Event Tickets – 4.0.5 (http://wordpress.org/plugins/event-tickets/)
    • Event Tickets Plus – 4.0.5 (http://theeventscalendar.com/my-account/downloads)

    Please ensure that “WooCommerce Tickets” is not on your site, and in its place is the combination of both Event Tickets and Event Tickets Plus. Then, ensure The Events Calendar is at version 4.0.6.

    In this state, what issues still happen? If any issues still happen, please share your “System Information” with us. Here’s how to do that → https://theeventscalendar.com/knowledgebase/sharing-sys-info/

    Thank you,
    George

    #1089167
    Support Droid
    Keymaster

    This topic has not been active for quite some time and will now be closed.

    If you still need assistance please simply open a new topic (linking to this one if necessary)
    and one of the team will be only too happy to help.

Viewing 3 posts - 1 through 3 (of 3 total)
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