Problem with cart in IE

[Katherine]

Hi there

I have a little problem, it will not add event tickets to the cart in IE11, it seems to work in other browsers with out a problem.

Thanks

Katherine

[Brian]

Hi,

Sorry for the issues you are having. I can help out.

It looks the the Quantity buttons do not show in IE.

Can you see if adding this plugin to your site fixes the issue:

https://wordpress.org/plugins/woocommerce-quantity-increment/

WooCommerce removed the quantity buttons with the 2.3 update and that maybe causing this.

Let me know how that works out.

Thanks

[Katherine]

Hi there

Unfortunately that doesn’t seem to have fixed it.
There is now an option to increase and decrease the number of tickets but it doesn’t show tickets in the cart.

Regards

Katherine

[Brian]

Ok at least the option is there and we can rule that out.

I tried on my site and IE11 worked without issues.

Can you please follow our testing for conflicts guide and see if that can help find a conflict:

Testing Conflicts With Themes and Other Plugins

Let me know what you find out.

Thanks

[Support Droid]

This topic has not been active for quite some time and will now be closed.

If you still need assistance please simply open a new topic (linking to this one if necessary)
and one of the team will be only too happy to help.

[Author]

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