Home › Forums › Ticket Products › Community Tickets › problem when editing existing product, only with the products that have Tickets?
- This topic has 8 replies, 2 voices, and was last updated 5 years, 7 months ago by Andras.
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AuthorPosts
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August 29, 2018 at 9:20 am #1608862thlinkParticipant
when I edit a product that has tickets it gets very slow to save this only happens with the products that have tickets
August 30, 2018 at 1:36 pm #1610110AndrasKeymasterHi thlink,
Thanks for using our plugins and welcome to the help desk!
Sorry to hear about your issue.
To be able to better help you I would like to ask for some further information from you.
Please, share your system information with me.
What eCommerce solution are you using to sell tickets? The built-in Tribe Commerce, WooCommerce or Easy Digital Downloads?
when I edit a product that has tickets
Do I understand correctly that you are adding tickets to products, and not to events?
Thanks and looking forward to helping you out.
Cheers,
AndrasSeptember 7, 2018 at 8:26 am #1616245thlinkParticipantit’s woocommerce
my version of wordpress is 4.7.3 and I use Event Tickets PlusSeptember 10, 2018 at 2:42 am #1617337AndrasKeymasterHi thlink,
Thanks for your answer.
I’m still missing some crucial information to be able to further help you.
Please, share your system information with me in a private reply, based on this guide.
Do I understand correctly that you are adding tickets to products, and not to events? Or the issue is somewhere else?
Can you explain me step by step what you are doing so I understand and check? Something like:
- Create an event
- add a ticket to the event
- open the WooCommerce ticket product page
- …
If you can share some screenshots or even a screen recording, that would be best.
Thanks,
AndrasSeptember 10, 2018 at 3:09 pm #1618021thlinkParticipantThis reply is private.
September 11, 2018 at 5:12 am #1618354AndrasKeymasterThis reply is private.
September 11, 2018 at 5:13 am #1618358AndrasKeymasterThis reply is private.
September 13, 2018 at 6:51 am #1620636thlinkParticipantThis reply is private.
September 17, 2018 at 1:00 am #1623174AndrasKeymasterThis reply is private.
October 9, 2018 at 9:35 am #1640134Support DroidKeymasterHey there! This thread has been pretty quiet for the last three weeks, so we’re going to go ahead and close it to avoid confusion with other topics. If you’re still looking for help with this, please do open a new thread, reference this one and we’d be more than happy to continue the conversation over there.
Thanks so much!
The Events Calendar Support Team -
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