problem not resolved

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  • #930299
    thedigitalpost
    Participant

    Hi Geoff,
    my problem is still there.
    in the holiday i’ve followed everything was written on the troubleshooting guide:
    flush permalink;
    adding php code to function.php;
    and even deactivate every plugin and activate the default theme

    but the title of the page is “page not found” yet..

    i’m a bit disappointed you close the tread.. i hope you can help me

    #930401
    thedigitalpost
    Participant

    Furthermore, the add to google calendar button gives a Bad Request – Error 400

    #930433
    Barry
    Member

    Hi thedigitalpost,

    I’m sorry to hear you’ve been experiencing difficulties.

    We typically close topics after a couple of weeks of inactivity, but if the problem wasn’t actually resolved and you simply didn’t have an opportunity to reply you are of course more than welcome to create new topics – as you have done here – and we’ll happily take another look at things πŸ™‚

    So if I’m understanding things correctly the primary issue here is that when you visit your main events page (and it has no events to display, as is currently the case) the title tag contains the text Pagina non trovata – is that correct?

    If so, I wonder if this could be something that your theme or another plugin is enforcing.

    Can you try running through our standard troubleshooting steps – on the live site or on a duplicate testing site, if you prefer – and see if you can isolate which if any component is triggering this behaviour?

    Let me know how you get on!

    #930478
    thedigitalpost
    Participant

    Hi Barry,
    thanks for the help!

    my problem is exactly what you wrote..
    you can see it on http://www.thedigitalpost.eu/agenda

    I never noticed that the title “pagina non trovata” comes out only if in the week, which is my default view, there aren’t events scheduled.

    If I change to month the title is perfect, even in list and map view…
    and if I change the week with one that has events scheduled in it the title is perfect too!

    so we have found the problem, but i don’t know how to resolve it.. maybe it’s a bug of the plug-in? or i have to put fake events every week? πŸ™‚

    I’m installing a testing site, but it’s quite a long process.. the server here is not the best i’ve worked on in my life..

    and what about the add to google calendar issue?!
    any advice??

    thanks again
    apo

    #930482
    Barry
    Member

    Hi!

    I’m installing a testing site, but it’s quite a long process..

    OK, it’s certainly the best way to figure out where the problem is coming from, though: from there we can evaluate our options and figure out how to proceed πŸ™‚

    and what about the add to google calendar issue?!

    Please do note that we try hard to stick to one issue per topic, it helps us to stay focused and makes the resulting topic a lot clearer should other staff need to jump in and help (or for other users researching similar problems in the future). Apart from that, it also helps to ensure fair and fast service for all of our customers.

    With that in mind, let’s deal with the page not found/pagina non trovata issue here and if you could create a new topic for your Google Calendar issues one of the team will be only too happy to assist.

    Thanks!

    #938188
    Barry
    Member

    Hi! It’s been a while so I’m going to go ahead and close this thread. If we can help with anything else, though, please don’t hesitate to create new threads as needed. Thanks!

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