Problem event single view

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  • This topic has 9 replies, 2 voices, and was last updated 6 years, 8 months ago by dsb cloud services GmbH & Co. KG.
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  • #1301643

    Hello,

    it’s me again 🙂
    Sadly I have another problem.
    Everything works more and more together and fine, but as soon as I open a single event, my theme will be kinda destroyed.
    As you can see, in screenshot_8.jpg everything ist ok, but as soon as I go to a single event, it will be open in my sidebar und destroy everything (screenhot_9.jpg) 🙁
    Any hint want my cause the trouble?

    Greetings Patrick

    #1302458
    Geoff B.
    Member

    Good afternoon Patrick and welcome back!

    Thank you for reaching out to us.

    We are sorry to hear about the display being real wonky on your site.
    I would love to help you with this topic.

    As a first troubleshooting step, could you please provide us with your complete system information in a private reply using the instructions found in the following link?

    https://theeventscalendar.com/knowledgebase/sharing-sys-info/

    Secondly, I would recommend trying to head out to Events -> Settings -> Display and trying out different settings for the Events Template option.

    Finally, try temporarily reverting back to a default WordPress theme such as twenty-sixteen and see what happens with the layout of the single event.

    Let me know how that goes.

    Best regards,
    Geoff B.

    #1305838

    This reply is private.

    #1308244
    Geoff B.
    Member

    This reply is private.

    #1308286

    This reply is private.

    #1309888
    Geoff B.
    Member

    This reply is private.

    #1313718

    This reply is private.

    #1314681
    Geoff B.
    Member

    This reply is private.

    #1324881
    Support Droid
    Keymaster

    Hey there! This thread has been pretty quiet for the last three weeks, so we’re going to go ahead and close it to avoid confusion with other topics. If you’re still looking for help with this, please do open a new thread, reference this one and we’d be more than happy to continue the conversation over there.

    Thanks so much!
    The Events Calendar Support Team

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