Home › Forums › Calendar Products › Events Calendar PRO › Pro version is not working
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Support Droid.
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April 6, 2016 at 11:55 pm #1099397
Allan
ParticipantHello,
I’m using “Pro” version but its not working.
1) “Next or Previous Events” is not working on my site.2)Past events should be listed in most recent at the top of the page then moving further past the current date as the page descends from top to bottom. right now its showing link below link
http://azsportingclays.com/shoot-events/list/?tribe_event_display=past3) June should follow May instead of April for upcoming events, it appears dummy event has been listed below.
http://azsportingclays.com/shoot-events/I need solution ASAP this is my live site so please. I want Solve this problem ASAP.
April 7, 2016 at 12:42 am #1099410Brook
ParticipantHowdy Alan,
Thanks for sharing the links and detailing the problem. When I visit your site and try to reproduce I get the following error:
tribe-events-ajax-list.min.js:1 Uncaught TypeError: a(...).tribe_spin is not a functionBut that does not tell me what is causing the error, only that there is one. Would you mind walking through a few steps so we can determine the source of the error? In order to proceed we will need to test if a “conflict” is happening, and if so narrow it down so we can find a fix for it. This guide walks you through how to test for a conflict, and then identify what is conflicting.
Cheers!
– Brook
April 8, 2016 at 2:29 am #1099968Allan
ParticipantHello,
I have done all the things but still not working can you please let me know whats the problem.
I have purchased “Pro” virsion but still having problem why?Why list version is not working propely.
1) “Next or Previous Events” is not working on my site.2)Past events should be listed in most recent at the top of the page then moving further past the current date as the page descends from top to bottom. right now its showing link below link
http://azsportingclays.com/shoot-events/list/?tribe_event_display=past3) June should follow May instead of April for upcoming events, it appears dummy event has been listed below.
http://azsportingclays.com/shoot-events/April 11, 2016 at 11:16 pm #1101191Brook
ParticipantHowdy Allan,
Thanks for trying that out.
I have done all the things but still not working can you please let me know whats the problem.
I have purchased “Pro” virsion but still having problem why?
https://theeventscalendar.com/knowledgebase/testing-for-conflicts/?source=tri.be&q=/support/documentation/testing-for-conflicts/#dl_test-for-conflictI am sorry to hear this. That was the easiest way to diagnose this problem. But if you followed it to the letter and it did not work, we will have to move on to some advanced troubleshooting techniques.
One thing we kn0w for sure is that you should not have continued to see that JavaScript error during the conflict text, but the fact that you did seems to indicate your site is broken in some fundamental way. Perhaps WordPress itself is corrupted.
The next step is:
- Create a new WordPress install on your server. Does your server allow you to create a new subdomain? If so you might install it there.
- Install the The Events Calendar plugins.
- Text this new blank site to see if it has the same issue. If it doesn’t try installing a copy of your theme and activating it.
- Test again. If there’s still no issue try importing a copy of your live database. Make sure to change the site URL in your wp-config. Does the problem exhibit itself?
By Step 4 the problem should have either come up or gone away. let me know what happens. Would you mind sharing a link to this test website as well so I can run some test of my own?
2)Past events should be listed in most recent at the top of the page then moving further past the current date as the page descends from top to bottom. right now its showing link below link
It sounds like you might be interested in this tutorial.
3) June should follow May instead of April for upcoming events, it appears dummy event has been listed below.
That issue should go away during the above test I outlined. It’s likely related to the other problem.
Does that all make sense? Will that work for you? Please let me know.
Cheers!
– Brook
April 26, 2016 at 9:35 am #1107221Support Droid
KeymasterThis topic has not been active for quite some time and will now be closed.
If you still need assistance please simply open a new topic (linking to this one if necessary)
and one of the team will be only too happy to help. -
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