PRO not working

[Susan Feldmann]

I have been using Events Calendar for a few weeks, but decided to buy PRO because I want to be able to do re-occurring events. Now it says that my license key is invalid. What do I do now?

[Geoff B.]

Good evening Susan and welcome to the Events Calendar Support forum!

Thank you for reaching out to us.
I would love to help you with this topic.

The first thing I would recommend is making sure you go through the following guide precisely: http://theeventscalendar.com/knowledgebase/new-user-primer-the-events-calendar-and-events-calendar-pro/

As you can see, you first need to download, install and activate the Events Calendar Pro before being able to enter the license.

From the looks of it, that is not currently the case.

Let me know how that goes.

Best regards,
Geoff B.

[Support Droid]

Hey there! This thread has been pretty quiet for the last three weeks, so we’re going to go ahead and close it to avoid confusion with other topics. If you’re still looking for help with this, please do open a new thread, reference this one and we’d be more than happy to continue the conversation over there.

Thanks so much!
The Events Calendar Support Team

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