Pro Edition

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  • #1183727
    Ed
    Guest

    Since the US cyber attack Calendar Pro will not load
    When we reactivate our plug in we get a white page
    How do we reload the pro edition without losing our 2 years of dates going forward

    #1183740
    Geoff
    Member

    Hello Ed,

    So sorry to hear about the troubles here with your calendar loading!

    The good news is that the event data is not stored by our plugins at all, but in your website’s database. So, you can download a fresh copy of both The Events Calendar and Events Calendar PRO by logging in here to this site and then follow these instructions to re-install them.

    Uninstalling and re-installing our plugins will not cause you to lose data. If any data is lost, then I would most definitely recommend reaching out to your host to see if any other website data was compromised, possibly due to the attacks.

    Thanks!
    Geoff

    #1194484
    Support Droid
    Keymaster

    Hey there! This thread has been pretty quiet for the last three weeks, so we’re going to go ahead and close it to avoid confusion with other topics. If you’re still looking for help with this, please do open a new thread, reference this one and we’d be more than happy to continue the conversation over there.

    Thanks so much!
    The Events Calendar Support Team

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