Pro conflict with WooCommerce Product

[Laura]

We use Events Calendar PRO and WooCommerce is our store. Since this recent update, we have discovered a conflict. With the Events Calendar PRO plugin turned on, our capacity to create or edit a product is very limited. We can’t edit the URL of the product and in the Product Data tabs of the product, we can only edit in the General tab. Any other tab either doesn’t go anywhere or blanks the screen upon clicking.

[Cliff]

Hi, Laura.

I think there’s another new update. Could you please make sure all your Modern Tribe plugins (and WordPress core) are at their latest versions?

• Downloads / Version Numbers
• License Keys
• TEC Automatic Updates
• or TEC Manual Updates
• WordPress core updates

Once you verify you’re on the latest versions, please test to see if the issue is still happening for you.

Whenever troubleshooting, it’s best to enable WP_DEBUG and WP_DEBUG_LOG (which will create a file on your server at /wp-content/debug.log if there are any WP_DEBUG messages) and share any debug messages you see while trying to replicate this issue and doing other things on your site relevant to this ticket (such as visiting your site’s home page, events page, single-event pages, and anything else you can think to do).

Please let me know how this goes for you.

[Support Droid]

Hey there! This thread has been pretty quiet for the last three weeks, so we’re going to go ahead and close it to avoid confusion with other topics. If you’re still looking for help with this, please do open a new thread, reference this one and we’d be more than happy to continue the conversation over there.

Thanks so much!
The Events Calendar Support Team

[Author]

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