Pro causes runaway php processes

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  • #1324148
    Steve
    Participant

    Our website took a few dives today. We had just upgraded to the latest release of Events Calendar Pro. After some troubleshooting, we determined that the website would work fine without the plugin activated, but would quickly die with it turned back on.

    Our hosting provider told us we were running out of memory, and it was starting up lots of php processes.

    Version: 4.4.14
    Wordpress: 4.8 running Newspaper 7 theme

    Anyone else seeing website slowdowns or shutdowns with this?

    Is there an easy way to roll back to a prior version?

    #1325595
    Victor
    Member

    Hello Steve!

    Thanks for reaching out to us! 🙂

    It seems you are having performance issues, so let me help you with that.

    We have a great article that will get you started on Performance Considerations you should know about. After that, if you decide to implement a caching system then you can move to these articles: Caching: What, when and how and Caching month view HTML in transients

    Finally, there is a good article George put up here that groups a set of developer plugins. It’s a bit more technical than the others but will definitely be of help if you are into development.

    I hope this gets your started on solving your issue, let me know how it goes and don’t hesitate to ask any other questions you might have.

    Also, when coming back, please share with us your system info by following this guide > https://theeventscalendar.com/knowledgebase/sharing-sys-info/. This way we can see if we find something wrong with your site from there.

    Best,
    Victor

    #1335589
    Support Droid
    Keymaster

    Hey there! This thread has been pretty quiet for the last three weeks, so we’re going to go ahead and close it to avoid confusion with other topics. If you’re still looking for help with this, please do open a new thread, reference this one and we’d be more than happy to continue the conversation over there.

    Thanks so much!
    The Events Calendar Support Team

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