Hey @Christine,
I’m really sorry to hear about this! We don’t have other reports of this at this time, and Canvas is quite a popular theme, so I’m wondering if there site-specific issues at play here….
To help determine that, can you first share your “System Information” with us as described in this article? → https://theeventscalendar.com/knowledgebase/sharing-sys-info/
Next, I’m wondering if you find the same issues with those links if you temporarily activate a “default theme” on your site? A default theme is something like Twenty Sixteen or Twenty Fifteen, etc.
Let me know what you find if you do this theme test–do the same issues persist? With this information and then your site’s “System Information” we’ll have a lot of helpful details about the nature of this problem.
Thank you!
George