Presales Question

[Kyle H.]

Hi there,

I would like to build a website selling tickets for recurring events that the client can set up themselves.

Like Eventbrite, but focussed on recurring events with the same ticket type. For example, pub crawls etc.

My existing set up works where we take a deposit (agreed % with each partner) and they pay the balance at the door. Please see our existing website here: https://partytickets.cz/tour/drunken-monkey-pub-crawl/

Would this be possible with the complete bundle @ $499?

1. When using the community events/tickets feature, how does the payment get calculated? Do we take the whole payment minus the 15% commission for e.g or does the system split the payments? Who takes the payments, us or the client?

2. Can we use Stripe to process payments?

3. Could you recommend any responsive themes that are compatible with the software?

4. I think that we can work with this this setup, I would just like some reassurance that if we purchase and it doesn’t meet our requirements, would we be able to cancel and refund?

Thank you in advance. Look forward to working with you all.

Best Regards,
Kyle

[Geoff B.]

Good evening Kyle and welcome to the Events Calendar forum!

Thank you for your interest in our products.
We’ll be glad to answer your questions.

I would like to build a website selling tickets for recurring events that the client can set up themselves.

I believe that the perfect product bundle for that would be: https://theeventscalendar.com/bundles/bundle-community-manager/

However, the caveat is that our support for recurring event tickets is incomplete at the time of writing (but we are working on that feature).

The only option available is to have the exact same tickets available for a series of recurring events. In other words, each recurring events does not get its own set of tickets.

Should you wish to, you can choose to display the tickets only in the first event of the series.

Would this be possible with the complete bundle @ $499?

Yes, however the Community Manager bundle will also do this for you.

1. When using the community events/tickets feature, how does the payment get calculated? Do we take the whole payment minus the 15% commission for e.g or does the system split the payments? Who takes the payments, us or the client?

How it gets calculated is controlled by you. You can either take all of the payment or use Paypal Split Payments.

If you have not already done so, I would recommend reading the following:

1. https://theeventscalendar.com/knowledgebase/tracking-sales-getting-paid/
2. https://theeventscalendar.com/knowledgebase/community-tickets-configuring-paypal-split-payments/

2. Can we use Stripe to process payments?

Yes. However, split payments is not available via Stripe at the time of writing.

3. Could you recommend any responsive themes that are compatible with the software?

This is really up to you. But a lot of our customers are using Divi, Avada or Eventica.

4. I think that we can work with this this setup, I would just like some reassurance that if we purchase and it doesn’t meet our requirements, would we be able to cancel and refund?

As long as you are 30 days of your purchase you can absolutely get a refund 🙂

Let me know if that helps.

Have a great day!

Geoff B.

 

[Kyle H.]

Geoff,

Appreciate you taking the time to respond to my questions.

1. So all transactions are handled by WooCommerce exclusively?

2. I’m assuming the community event system has a front end for client’s to manage their own ticketing setup and sales?

3. Am I right in thinking there is an application/barcode system for ticket scanning?

Thanks in advance,
Kyle

[Kyle H.]

Also,

I’ve had a look at the community events submission form and I see no way of creating recurring events. Doesn’t this require the calendar pro plugin? This isn’t too big a problem, as most recurring events can be set up manually by us once. But it would be a nice bonus if it worked for the end user?

Most end user submissions will be one off events, like festivals etc.

[Antonio]

Hi,

I would appreciate if you could help me the the following questionS;
a- Does the EC Pro version support early event?
b- If it does , which are the options for yearly recurring event?

For i.e.. I need to setup a Calendar for recurring Saint life anniversaries.
Obviously the recurring yearly event is for ever.

Is the pro version suitable for the purpose?

Thanks in advance

A. Albini

[Barry]

Apologies for the delay there, Kyle. To follow up:

1. So all transactions are handled by WooCommerce exclusively?

No – you can also use Easy Digital Downloads, as an example of another ecommerce plugin supported by Event Tickets Plus. However, at the present time you would require WooCommerce to take advantage of split payment functionality.

2. I’m assuming the community event system has a front end for client’s to manage their own ticketing setup and sales?

Yes, there is a frontend UI letting users submit events and potentially to edit them in future (if you allow this).

3. Am I right in thinking there is an application/barcode system for ticket scanning?

Event Tickets Plus does indeed support QR codes — you can learn more by reviewing the following knowledgebase article:

theeventscalendar.com/knowledgebase/managing-your-orders-and-attendees

I’ve had a look at the community events submission form and I see no way of creating recurring events. Doesn’t this require the calendar pro plugin?

That’s right! You need Events Calendar PRO to add recurring event support (which will also be available to users making submissions via the frontend).

[Barry]

Hi Antonio!

Does the EC Pro version support early event?

I’m not completely sure what you mean by “early event”.. however, in answer to your other question: yes, it’s absolutely possible to create an event that recurs annually with Events Calendar PRO.

If you have any other questions please do let us know (though it would be great if you could post them in a new topic, to avoid confusion with questions posed by Kyle).

Thanks!

[Support Droid]

Hey there! This thread has been pretty quiet for the last three weeks, so we’re going to go ahead and close it to avoid confusion with other topics. If you’re still looking for help with this, please do open a new thread, reference this one and we’d be more than happy to continue the conversation over there.

Thanks so much!
The Events Calendar Support Team

[Author]

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