Plugin does not accept license key although valid until April 2017

[Patrick]

Hello,

the EventTicketPlus plugin does not accept my license key although this is valid until April 2017, what can I do?

See the screenshot..

[George]

Sorry to see this, Patrick! Here’s what I’d recommend:

1. Remove the Event Tickets Plus license key from the Event Aggregator license key field.

2. Do a “manual update” of Event Tickets Plus on your site so that instead of using Event Tickets Plus version 4.1.2 like you’re currently using, you get set up with Event Tickets Plus version 4.3.3 which is the current version. Here is how to do a manual update → https://theeventscalendar.com/knowledgebase/manual-updates/

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Once you do the two things above, try the license key in the proper field again. If you get the notice again, check out this Knowledgebase guide for more information → https://theeventscalendar.com/knowledgebase/license-key-out-of-installs/

Let us know what you find by doing all of these steps!

Sincerely,
George

[Patrick]

Thanks, I could solve the problem!
Can you delete the screenshot? You can see my license key 😛

Thank you,
Patrick

[George]

Glad to hear it, Patrick! And sure, I’ve just deleted the screenshot. 🙂

Open a new thread any time if other issues or questions arise.

Cheers,
George

[Author]

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