Plugin dissapeared

[Teresa]

On my list of plugins Event Tickets Plus is not showing up, although I didn’t delete it.
When I go to try and upload again it says file is already there. I can’t find where I can get to it to either delete or update the plugin. It shows up on no settings or lists until I try and install it again. I really need it asap

[Jaime Marchwinski]

Hi Teresa,

Thanks so much for reaching out!

I would recommend looking in the plugins folder in your FTP application.  You can head over to the root directory for your WordPress installation and then go to /wp-content/plugins. Check to see you have the following two plugins installed:

• Event Tickets
• Event Tickets Plus

If they are there, and not showing up on your site, you may want to delete them from there and re-download them from your Downloads page via the manual updates process:

https://theeventscalendar.com/knowledgebase/manual-updates/

Let me know how that goes!

 

Thanks,

Jaime

[Support Droid]

Hey there! This thread has been pretty quiet for the last three weeks, so we’re going to go ahead and close it to avoid confusion with other topics. If you’re still looking for help with this, please do open a new thread, reference this one and we’d be more than happy to continue the conversation over there.

Thanks so much!
The Events Calendar Support Team

[Author]

Posts