Please refund my purchase

[Lorraine Louw]

On 03/01/2018 we purchased Events Calendar Pro and Community Events. Unfortunately the plugins are not compatible with our theme, the styling doesn’t match our theme. We found a plugin that better suit our needs and would like to refund both our purchases. Please advise how we can request a refund, since we can’t find any contact information on the email receipt.

Events Calendar PRO – Personal | Order #1415875
Community Events – Personal | Order #1416831

Kind regards,
GASVRY

[Patricia]

Hi Lorraine,

I’m really sorry to hear that our plugins were not compatible with yout theme!

You can ask for a full refund by accessing the following page and filling the form:

Refund Policy

If you have any other questions at all please let me know and I’d be happy to help as best I can!

Best Regards,

Patricia

[Support Droid]

Hey there! This thread has been pretty quiet for the last three weeks, so we’re going to go ahead and close it to avoid confusion with other topics. If you’re still looking for help with this, please do open a new thread, reference this one and we’d be more than happy to continue the conversation over there.

Thanks so much!
The Events Calendar Support Team

[Author]

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