Hi Roy!
Thanks for getting in touch with us!
Sorry to hear you are having that problem. Let me help you with the troubleshooting so we can find out what is going on.
First, please make sure you are using the latest versions of our plugins. Remember you can always download our plugins from your downloads page > https://theeventscalendar.com/my-account/downloads/
If you still experience the problem with latest versions, please share with us the URL for the Eventbrite event you are having problems with.
When coming back, please share with us your system information by following this guide > https://theeventscalendar.com/knowledgebase/sharing-sys-info/. We’ll see if there is anything strange that would indicate an error from there.
Thanks,
Victor