Photo View

[karenbale]

On my events page, see link below the photo view flashes up then disappears.
https://impulsegraphicsolutions.co.uk/trec/events/photo/

I have created a test page using the following shortcake [tribe_events view=”photo”] and this works fine.
https://impulsegraphicsolutions.co.uk/trec/test/

I have turned off all plugins and tested and get the same issue.

[Courtney]

Hi Karen

Are you able to reproduce the same issue using a default theme, such as Twenty Seventeen https://wordpress.org/themes/twentyseventeen/?

To help us better diagnose what might be happening here, can you share your System Info https://theeventscalendar.com/knowledgebase/sharing-sys-info/?

Thanks
Courtney 🙂

[karenbale]

Hi

It seems to be an error with the omega theme, although the test page works fine with just the photo view shortcode.

Below is my system info.

HOME URL
https://impulsegraphicsolutions.co.uk/trec
SITE URL
https://impulsegraphicsolutions.co.uk/trec
SITE LANGUAGE
English
CHARACTER SET
UTF-8
NAME
Trec South West
EMAIL
[email protected]
INSTALL KEYS
event-tickets-plus = d9a4################################7490
events-calendar-pro = 7bae################################2b7a
WORDPRESS VERSION
4.9.4
PERMALINK STRUCTURE
https://impulsegraphicsolutions.co.uk/trec/%postname%/
PHP VERSION
7.0.27
PHP
max_execution_time = 30
memory_limit = 256M
upload_max_filesize = 2M
post_max_size = 8M
display_errors =
log_errors = 1
SERVER
LiteSpeed
SAPI
litespeed
PLUGINS
Gravity Forms version 2.2.5.11 by rocketgenius (http://www.rocketgenius.com)
CSSHero version 1.5 by CssHero.org (http://csshero.org)
DK PDF version 1.9.3 by Emili Castells (http://www.dinamiko.com)
Event Tickets Plus version 4.6.2 by Modern Tribe, Inc. (http://m.tri.be/28)
Event Tickets version 4.6.3 by Modern Tribe, Inc. (http://m.tri.be/28)
The Events Calendar PRO version 4.4.22 by Modern Tribe, Inc. (http://m.tri.be/20)
Gravity Forms – Edit entries version 0.1.3 by Team Bright Vessel (http://brightvessel.com/)
Insert Headers and Footers version 1.4.2 by WPBeginner (http://www.wpbeginner.com/)
iThemes Security Pro version 4.7.4 by iThemes (https://ithemes.com)
WPBakery Page Builder version 5.4.2 by Michael M – WPBakery.com (http://wpbakery.com)
Massive Addons for Visual Composer version 2.2 by MassivePixelCreation (http://codecanyon.net/user/mpc/)
Simple CSS version 1.1 by Tom Usborne (https://tomusborne.com)
TablePress Extension: Responsive Tables version 1.4 by Tobias Bäthge (https://tobias.baethge.com/)
TablePress version 1.9 by Tobias Bäthge (https://tobias.baethge.com/)
The Events Calendar version 4.6.10.1 by Modern Tribe, Inc. (http://m.tri.be/1x)
The Events Calendar Extension: Add Phone to Attendee Lists version 1.0.0 by Modern Tribe, Inc. (http://m.tri.be/1971)
The Events Calendar Extension: Main Blog Loop version 1.0.0 by Modern Tribe, Inc. (http://m.tri.be/1971)
Event Tickets Plus Extension: Show and Print Tickets version 2.0.0 by Modern Tribe, Inc. (http://m.tri.be/1971)
WooCommerce Checkout Field Editor version 1.5.8 by WooCommerce (https://woocommerce.com)
WooCommerce PayPal Express Checkout Gateway version 1.5.1 by WooCommerce (https://woocommerce.com)
WooCommerce – Gravity Forms Product Add-Ons version 3.2.4 by Lucas Stark (http://www.elementstark.com/)
WooCommerce Memberships version 1.9.3 by SkyVerge (https://www.woocommerce.com/)
WooCommerce Product Add-ons version 2.9.0 by WooCommerce (https://woocommerce.com)
WooCommerce Quantity Increment version 1.1.0 by Automattic, WooThemes (https://woocommerce.com/)
WooCommerce version 3.3.1 by Automattic (https://woocommerce.com)
YITH WooCommerce Customize My Account Page version 2.2.4 by YITHEMES (https://yithemes.com/)

NETWORK PLUGINS

MU PLUGINS

THEME
Omega.

MULTISITE

SETTINGS
schema-version = 4.6.10.1
recurring_events_are_hidden = exposed
previous_ecp_versions =
Array
(
[0] => 0
[1] => 4.6.3
[2] => 4.6.4
[3] => 4.6.5
[4] => 4.6.6
[5] => 4.6.7
[6] => 4.6.8
)
latest_ecp_version = 4.6.10.1
disable_metabox_custom_fields = hide
tribeEnableViews =
Array
(
[0] => list
[1] => map
[2] => photo
)
last-update-message-the-events-calendar = 4.6.4
pro-schema-version = 4.4.22
ticket-enabled-post-types =
Array
(
[0] => post
[1] => page
[2] => tribe_venue
[3] => tribe_organizer
[4] => tribe_events
)
previous_event_tickets_versions =
Array
(
[0] => 0
[1] => 4.5.7
[2] => 4.6
[3] => 4.6.1
[4] => 4.6.2
)
latest_event_tickets_version = 4.6.3
last-update-message-event-tickets = 4.6
front_page_event_archive =
earliest_date = 2018-01-14 00:00:00
earliest_date_markers =
Array
(
[0] => 14
)
latest_date = 2018-04-02 23:59:59
latest_date_markers =
Array
(
[0] => 1660
)
donate-link =
postsPerPage = 10
liveFiltersUpdate = 1
hideSubsequentRecurrencesDefault =
userToggleSubsequentRecurrences =
recurrenceMaxMonthsBefore = 24
recurrenceMaxMonthsAfter = 24
showComments =
showEventsInMainLoop =
eventsSlug = events
singleEventSlug = event
multiDayCutoff = 00:00
defaultCurrencySymbol = £
reverseCurrencyPosition =
embedGoogleMaps = 1
geoloc_default_geofence = 25
geoloc_default_unit = miles
embedGoogleMapsZoom = 10
debugEvents =
tribe_events_timezone_mode = event
tribe_events_timezones_show_zone =
stylesheetOption = tribe
tribeEventsTemplate =
viewOption = list
mobile_default_view = list
tribeDisableTribeBar =
hideLocationSearch = 1
hideRelatedEvents =
week_view_hide_weekends =
monthEventAmount = 3
enable_month_view_cache = 1
dateWithYearFormat = F j, Y
dateWithoutYearFormat = F j
monthAndYearFormat = F Y
weekDayFormat = D jS
dateTimeSeparator = @
timeRangeSeparator = –
datepickerFormat = 0
tribeEventsBeforeHTML =
tribeEventsAfterHTML =
ticket-rsvp-form-location = tribe_events_single_event_after_the_meta
ticket-commerce-form-location = tribe_events_single_event_after_the_content
ticket-authentication-requirements =
tribe_extension_enable_pdf_tickets = 1
tickets-woo-generation-status =
Array
(
[0] => wc-completed
)
tickets-woo-dispatch-status =
Array
(
[0] => wc-completed
)
eventsDefaultOrganizerID = 0
eventsDefaultVenueID = 0
eventsDefaultAddress =
eventsDefaultCity =
eventsDefaultState =
eventsDefaultProvince =
eventsDefaultZip =
defaultCountry =
Array
(
[0] => GB
[1] => United Kingdom
)
eventsDefaultPhone =
tribeEventsCountries =
custom-fields =
Array
(
[3] => Array
(
[name] => _ecp_custom_3
[label] => Directions
[type] => textarea
[values] =>
)

)
custom-fields-max-index = 3
WP TIMEZONE
Unknown or not set
WP GMT OFFSET
Unknown or not set
DEFAULT PHP TIMEZONE
UTC
WP DATE FORMAT
F j, Y
WP TIME FORMAT
g:i a
WEEK STARTS ON
1
COMMON LIBRARY DIR
/home/impulseg/public_html/trec/wp-content/plugins/the-events-calendar/common/src/Tribe
COMMON LIBRARY VERSION

[Courtney]

Hi Karen

We looked at your Javascript errors on your site. See: Using Your Browser to Diagnose JavaScript Errors

We found:

1. on photo view, the theme is trying to load wp-content/themes/omega/js/ticket_row.js (but this doesn’t exist – note ticket _row_ singular)
2. it is successfully loading wp-content/themes/omega/js/ticket_rows.js (not – ticket _rows_ plural) but there is a syntax error of sorts – z is not defined and looking at the source, it looks like a typo/someone might have hand-edited it and made a mistake
3. in wp-content/themes/omega/assets/js/theme.js they have masonry code (our photo view is a masonry-like layout, too) but it triggers a type error $elems is undefined and probably needs to be refined somewhat

We’d suggest reaching out to your theme developer about these issues to see what suggestions they can offer.

Thanks
Courtney 🙂

[Support Droid]

Hey there! This thread has been pretty quiet for the last three weeks, so we’re going to go ahead and close it to avoid confusion with other topics. If you’re still looking for help with this, please do open a new thread, reference this one and we’d be more than happy to continue the conversation over there.

Thanks so much!
The Events Calendar Support Team

[Author]

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