Phone number to call

[becca niederkrom]

I just upgraded yesterday to Events Pro to see if it would install and its not showing on my site. Is there someone to call, I have a sales call today and its urgent for me to get this fixed to showcase to a client.

[Courtney]

Hey Becca

Unfortunately, we aren’t able to provide you with a phone number. https://theeventscalendar.com/knowledgebase/phone-support/

You can expect a response from us for each ticket within 24 – 48 hours per our Scope of Support / Terms. We hope to exceed that goal for you.

Thanks
Courtney 🙂

[becca niederkrom]

Hi Courtney,

Thanks for your help.

I think i need to try a different calendar as I wont be able to get this one running. How can I return the event calendar?

Thx
Becca

Becca Niederkrom

[Courtney]

Hi Becca

We do offer 30 day refunds if you find the plugin does not meet your needs. It’s just a matter of submitting a refund request form at https://theeventscalendar.com/knowledgebase/refund-policy/.

Thanks
Courtney 🙂

[Support Droid]

Hey there! This thread has been pretty quiet for the last three weeks, so we’re going to go ahead and close it to avoid confusion with other topics. If you’re still looking for help with this, please do open a new thread, reference this one and we’d be more than happy to continue the conversation over there.

Thanks so much!
The Events Calendar Support Team

[Author]

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