Permalink Issue

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  • September 18, 2017 at 2:34 pm #1350873
    Derek
    Participant

    Hello,

    My client just notified me that any recurring events they post are getting 404 errors. Looks like it’s getting “%tribe_events_slug%” instead of “event” .

    Example …/%tribe_events_slug%/nightfrights-scary-acres/2017-09-18/

    I have updated the plugins and flushed the permalinks and the issue is still occurring.

    Help on this matter would be greatly appreciated.

    Thank you,
    Derek

    September 19, 2017 at 4:05 am #1351015
    Courtney
    Member

    Hello Derek

    Can you start by going through our Testing for Conflicts Guide https://theeventscalendar.com/knowledgebase/testing-for-conflicts/?  I am wondering if you might have a plugin or theme conflict.  Begin by deactivating all other plugins, using a theme such as Twenty Seventeen https://wordpress.org/themes/twentyseventeen/, and see if the issue still persists. We recommend doing this on a staging server.

    Please let me know if the issue still persists after these tests.

    Thanks
    Courtney 🙂

    September 19, 2017 at 9:51 am #1351338
    Derek
    Participant

    Courtney,

    Thank you for your reply. It was a conflicting plugin issue.

    The problem has been solved.

    September 19, 2017 at 10:13 am #1351354
    Courtney
    Member

    Thanks for that update Derek! I’m glad all is working again 🙂
    Courtney

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