Performance Issues

[Dean Spencer]

Hi, I have been reading your support articles as we are experiencing significant performance issues.

One suggestion is to enable ‘Enable the Month View Cache’.

When we navigate to this however the tick box is disabled, and we cannot enable the option.

We can have up to 80 or 90 events in one day, I’m not sure the plugin can handle this many events? can you please let me know your thoughts?

Thank you.

[George]

Hey @Dellydooley,

Thanks for reaching out—I’m sorry to hear about these issues!

If you have 80 or 90 events per day, then in an average month this is around 2400 events being loaded on any month view page.

Our calendar itself can handle that, but the combination of our calendar, your web server, and your database likely won’t be able to handle this with any meaningfully-fast speed.

I’m sorry to bear that news.

When it comes to the inability to disable the “Enable month view cache” option, this is not something I can recreate—you should be able to turn all options on or off at will.

To help investigate that, can you share your system information with us? Here’s how → https://theeventscalendar.com/knowledgebase/sharing-sys-info/

Thank you!
George

[Dean Spencer]

Hi, what specification server etc would you recommend for this many events please?

Currently it has 16GB RAM with 16 Cores.

[George]

Hey @Dellydooley,

I don’t have a specific recommendation on those details, unfortunately—I would recommend contacting your web host for some insight onto various performance options on the server level.

Please note that I am not saying that the problem is just your host, or your server—we do have some performance issues with our plugins that we are working hard on improving!

The combination of our code’s limitations, and the limitations of the server itself, together work to make it hard to have 80–90 events per day perform well in most cases.

I hope this information is helpful!
George

[Support Droid]

This topic has not been active for quite some time and will now be closed.

If you still need assistance please simply open a new topic (linking to this one if necessary)
and one of the team will be only too happy to help.

[Author]

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