Good evening Jill and welcome back!
Thank you for reaching out to us.
I would love to help you with this topic.
The short answer to this question is yes. It is most likely possible to do exactly that.
Furthermore, I can totally see how that would be an awesome feature to have.
Unfortunately, at this point this option is not built-in.
The good news is that this it in our plans.
I recommend voting for it here: https://tribe.uservoice.com/forums/195723-feature-ideas/suggestions/5486386-tickets-attached-to-emails-as-pdfs
In the meantime, you could accomplish that via template customization.
You might want to read our Themer’s guide to get a sense of how that works.
As an alternative, you could hire one of our recommended customizers to do the customization for you.
I wish I had a better answer for you, but for now it’s the best one I have.
Kind regards,
Geoff B.