paypal, google but not eventbright checkout????

[Steve Shoffner]

woah i had no idea that this eventbright checkout wasnt an option until i started using the software that i purchased. i think you should be more clear disclaiming this as i heavily studied your site even watched all of the videos before purchasing. hopefully eventbright opens up their API more in the future but as for now my client’s is supper bummed that they can only use the IMPORT feature to be able to have the evenbright checkout feature. So why does the import feature work and not the plugin-> evenbright? does it not use the API?

[Kelly]

Hi, shingletown. I really do apologize about this. As you have surmised, it’s entirely out of our hands. 🙁 Eventbrite is becoming less and less open in their API, and unfortunately, they’re hurting their own customers like you.

So far, they have been absolutely unresponsive to our requests, but end-users have found them very receptive. Here’s a post from a user that was in a similar situation back in December:

Payment Processing Options

We’d be very grateful if you’d get in touch with their support and let them know how frustrating this is for you. Hopefully, if they hear enough feedback from their user-base, they’ll start opening up their API a little.

That said, you make a great point about being specific about the limitations on our product page. We’ll see about updating that right away. Thanks for the suggestion! 🙂

[Author]

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