Participants Attendees infromation registeration

[Shah]

We purchased multiple licenses for Events Calendar Pro and Community Events Plugins for our different sites. The major Shortcoming that we are finding is the inability of the organizers to learn about the number of people committed to attend or participate in the event. Organizers may also have interest in names and companies of participants. Initially when we read many good comments about Event Calendar Pro / Community events we assumed that the above feature will be an important part of the program. I wonder if this feature is under development? If so what would be the expected time of release? Is there any add on or plug in by a third party that can work with this package?

[George]

Hey Shah,

I’m sorry you’re disappointed with our plugins here. Just to be 100% clear about the functionality you’re looking for, do you mean that you have admin users who are creating events and you want to share the attendee information with them?

Or do you mean that you have members of the public submitting events via the Community Events submission form, who are not registered on your site, and you want to share that attendee information with them?

Or, finally, do you mean that you have Organizers added in your Events > Organizers taxonomy page (the link shown in this screenshot: https://cloudup.com/cfneXliM5Hh), and you want these people to have the attendee information?

I’m sorry for my confusion here, I just want to make sure I fully understand what you’re looking to do here. Regardless of which specific thing you mean, we don’t have official functionality planned for this in an immediately-approaching release, but depending on which thing you mean, it could be quite simple to add support for this with a little bit of custom code.

Let us know which, if any, of the things here are what you’re describing, and elaborate on what you’re trying to do in a bit of detail. We’ll see what we can do from there!

Thanks Shah,
George

[Shah]

Let me clarify a few points.

1.We will not be posting any event ourselves on any of our portals. But organizers will post events using Community events.
2.We ourselves do not have any interest in having information about attendees neither we want general public to know their details. However, we want organizers who post events to have info. about the number of expected attendees and if possible their names phone etc. The information about expected number of attendees can also be found on facebook events. Here is a simple example. Mr. Brown is organizing an Indian musical event in Seattle. Mr. Brown posts the event on our site since it is popular in the community. George learns about the event thru our site and clicks on a button saying YES I am attending. This is a very basic info by which Mr. Brown learns and about how many people said YES. This will help Mr. Brown make better arrangements.

3.If we expand this feature a little more, George will not only say YES but also will be able to add his wife / fiance and say that there are two people coming.

4.If we go a little further George should be able to add his info for example name, address and phone number. Or just name and phone Number. By this Mr. Brown will know who is coming.

5.If the site has woocommerce ticketing plugin and the event is not free. George may also buy the ticket besides expressing his intentions to join.

6.Once again this information may not be available to general public but only to Mr. Brown, the organizer.

7.By the way, we are planning to launch more than twenty portals. I talked to one more company and they promised to add this simple feature but unfortunately their reviews were not so good. You may call me at 206-575-7771. Shah

[Shah]

Dear George: Please help

[George]

Hi Shah,

Apologies for the slight delay in response times here – your followup post on the 19th was a Sunday here, and then I was out on the 20th for a local holiday, so I’m catching up with threads I didn’t get back to in that three-day weekend. Thank you for your patience!

—

Now, as for your issues, I appreciate your further elaboration and detail here – your new information above definitely helps clarify your issues a bit more.

I’ll address some specific things you mentioned in order:

We will not be posting any event ourselves on any of our portals. But organizers will post events using Community events. […] We ourselves do not have any interest in having information about attendees neither we want general public to know their details. However, we want organizers who post events to have info. about the number of expected attendees and if possible their names phone etc

The main functionality here depends on what setting you have for the “Allow Anonymous Submissions” option in your Community Events settings page. Here’s a screenshot of that option, for reference → https://cloudup.com/cmlMil9HWXX

If this option is checked, meaning that you do want to allow Anonymous Submissions, then the specific functionality you’re describing is not something possible by default with our plugins. You would have to either write custom code far beyond the scope of our plugin support, or manually share the attendee data with people who submit events upon request or something.

If this option is not checked, then only people who are registered users on your site can submit events. This is a great option. You could require event organizers to sign up on your site – for free, of course – and simply keep their admin accounts at a limited-access user level like Editor or Subscriber or Contributor. This would mean that they can submit community events totally fine, and log into your admin and see the attendee list and such, but not have access to anything sensitive on your site like other content, the site settings, the plugins and themes, other user accounts, etc.

—

If we expand this feature a little more, George will not only say YES but also will be able to add his wife / fiance and say that there are two people coming. If we go a little further George should be able to add his info for example name, address and phone number. Or just name and phone Number. By this Mr. Brown will know who is coming.

These things are technically possible to incorporate into the plugins, but are not already there – you would unfortuantely have to add these features with extensive custom code.

—

If the site has woocommerce ticketing plugin and the event is not free. George may also buy the ticket besides expressing his intentions to join.

You can indeed enable ticketing for community-submitted events, but you as the main site administrator (or another site administrator) would have to manually create the tickets for the submitted event. In other words, at this time users can only submit the price for an event via the “Event Cost” field on the Community Submission form. But they cannot create tickets from there. When you go to a community-submitted event, and add tickets, you’ll see a red notice like this altering you that it came from the community submission form: https://cloudup.com/c44CaMqFjmV

You can then create tickets from there for the event.

—

I hope this information helps clarify things – let us know if it does, or if you have further questions here!

Thanks,
George

[Shah]

Thanks George. So I disabled anonymous as you mentioned. Now when someone clicks on submit event on my website the following link shows up:
http://indiaseattle.com/events/community/add

This asks for login ID and password. How would an organizer know that? I was expecting an additional button saying sign in through a registration form or something like that. The organizers would fill that form creating their ID and password. Then somehow we would grant permission to the organizer to post? Please enlighten me about the best way to deal with this. Currently an organizer will be totally confused. I appreciate your patience and support.

Shah Nawaz
Seattle

[Shah]

Dear George: I read some discussions on community events forum. I did all that was suggested.
1. Changed wp settings(general) to allow organizers access to some features
2. Changed the organizers settings to author.

I clicked on Register button on IndiaSeattle.com on submit button. I encountered many problems that you can see only after you try to register and add an event. A few of them that I remember are:
1. Jibrish/gibrish screens. Screens were overlapped.
2. No link to add picture/Media.
3. Many error messages after submission – no page to tell that page has been submitted.
4. I am using AVADA Theme – ON event entry page AVAD Theme options were also visible/available. While we should only see event related entries. Again every page looked messed.
5. I did not receive any a mail notifying me of event submission.
6. I just went to my login and activated it.
7. I could not see any way for an attendee to provide any information.

Please visit my site IndiaSeattle.com and see it yourself.

[George]

Hi Shah,

There’s a lot of information here, but I think the core confusion is about what Organizers actually are.

Organizers in The Events Calendar are not users on your site. Organizers are technically a taxonomy, think of it the exact same way as “categories” or “tags”. They are not actual user accounts.

To have user accounts for actual event organizers, you need to create user accounts inside your WordPress installation similar to what’s described here → http://www.wpbeginner.com/beginners-guide/how-to-add-new-users-and-authors-to-your-wordpress-blog/

These new user accounts will be able to create events. Say a user has the name of “John Smith”, and he also is an organizer that you want to be displaying on the front of your site – John Smith can log into his user account, then create an “Organizer” that is also called John Smith, and publish his event with his event’s “organizer” field set to John Smith.

I’m sorry if this is all confusing, but resolving this core confusion about authors and the organizers taxonomy is the key to most of your questions here. Spending time within your WordPress installation and reading articles like the one I posted above should help – let me know if they do, or if you have any specific followup questions here.

Thanks,
George

[Shah]

I truly appreciate your response. Thanks for clarifying the difference between a user and an organizer. I did read the instructions allowing users to be authors. Now if you go to my site http://indiaseattle.com, click on submit an event you can see Register below Login. However, after receiving the password and login I got to this screen. Please have a look. http://indiaseattle.com/wp-admin/profile.php

Forgive me for asking many questions at a time

Shah Nawaz Seattle. Phone 206-575-7771

[Shah]

I did read the instructions allowing users to be authors. Now if you go to my site http://indiaseattle.com, click on submit an event you can see Register below Login. However, after receiving the password and login I got to this screen.

This is what I get after login

http://indiaseattle.com/wp-admin/profile.php

And this is what I get after clicking on event

http://indiaseattle.com/wp-admin/post-new.php?post_type=tribe_events

Please look at multitude of errors.

[George]

Hey Shah,

I say that you posted another support topic with the same questions, so I closed that thread and will keep the conversation here just to help keep things organized.

Here’s my original response from that other topic, which you can hopefully address here:

—

I’m sorry for the troubles you’ve been having here. We unfortunately cannot log into user sites, so can you clarify exactly what “errors” you are finding? Do you find many PHP errors being printed on the page?

If so, copy and paste these errors in full here and we’ll look at them in more detail.

Thank you,
George

[Shah]

George: This appears when a new user logs in to add an event. These messages overlap the event form. We use AVADA Theme. AVADA also shows up on left column.These errors get highlighted when you take cursor to AVADA or Profile. It will be best if you try to post an event yourself. I wish I could send you a screenshot.

Notice: Undefined offset: 2 in /home/avequipm/public_html/indiaseattle.com/wp-admin/includes/menu.php on line 167

Notice: Undefined offset: 2 in /home/avequipm/public_html/indiaseattle.com/wp-admin/includes/plugin.php on line 1539

Warning: Cannot modify header information – headers already sent by (output started at /home/avequipm/public_html/indiaseattle.com/wp-admin/includes/menu.php:167) in /home/avequipm/public_html/indiaseattle.com/wp-includes/option.php on line 772

Warning: Cannot modify header information – headers already sent by (output started at /home/avequipm/public_html/indiaseattle.com/wp-admin/includes/menu.php:167) in /home/avequipm/public_html/indiaseattle.com/wp-includes/option.php on line 773

Notice: Undefined offset: 2 in /home/avequipm/public_html/indiaseattle.com/wp-admin/includes/plugin.php on line 1539
Skip to main contentSkip to toolbar

Notice: Undefined offset: 2 in /home/avequipm/public_html/indiaseattle.com/wp-admin/includes/plugin.php on line 1539

Dashboard

Notice: Undefined offset: 2 in /home/avequipm/public_html/indiaseattle.com/wp-admin/menu-header.php on line 124

Notice: Undefined offset: 2 in /home/avequipm/public_html/indiaseattle.com/wp-admin/menu-header.php on line 125

Notice: Undefined offset: 2 in /home/avequipm/public_html/indiaseattle.com/wp-admin/menu-header.php on line 128

Notice: Undefined offset: 2 in /home/avequipm/public_html/indiaseattle.com/wp-admin/menu-header.php on line 132

Avada

Notice: Undefined offset: 1 in /home/avequipm/public_html/indiaseattle.com/wp-admin/menu-header.php on line 155

Events
Events
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Venues
Organizers

Notice: Undefined offset: 2 in /home/avequipm/public_html/indiaseattle.com/wp-admin/includes/plugin.php on line 1539

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[George]

Hey Shah,

These errors don’t seem to be particularly related to The Events Calendar or to Community Events, but the good news is that they’re all just PHP “Notices” – so, not quite errors in full, which means that these Notices will not actually break things, but just that they’re not following certain rules or that the code causing them is missing some simple things.

Your questions about having a multi-author blog and handling user registrations is also not related to The Events Calendar or Community Events, but if you’re concerned about these PHP notices, the only test I can think of would be to run through our full set of troubleshooting steps here → https://theeventscalendar.com/knowledgebase/testing-for-conflicts/

Check on the errors after each plugin/theme deactivation, and see if the errors remain or go away.

Let us know what you find!

Thanks,
George

[Shah]

Thanks George. It was the theme it worked good until we tried to add the community events. This site is just test site. We are trying to launch a global industry related events site ( A mini eventbrite site). Based on your experience, can you recommend a few themes that will work smoothly? I will truly appreciate your help as we do not want to change at later stage

[George]

Hi Shah,

I’m sorry your theme was causing problems on your site, but am glad you at least found that out early now before making your site live!

I don’t have many specific theme recommendations, but the main thing to look out for is just good code quality. Here are some places with generally sound code:

• The free themes repository at http://wordpress.org/themes
• Array Themes at http://array.is
• Rescue Themes at https://rescuethemes.com/
• WooThemes at http://woothemes.com

I’ll close up this issue for now since we were able to boil the problem down to your active theme, but if other issues or questions arise, come back and open a new thread any time!

Cheers,
George

[Author]

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