Paid twice for Eventbrite by accident

[Mathieu]

Hello,

Can someone please give me information as to how I can get a reimbursement after having paid twice for Eventbrite. I didn’t think the first purchase had worked after my internet crashed, so I tried again. After looking at my credit card balance, I realized that it had gone through twice.

Thank you

[Brian]

Sure we can help out, to request a refund please follow our policy outlined here:

https://theeventscalendar.com/knowledgebase/refund-policy/

And we can take care of it. Thanks

[Mathieu]

I’ve sent the e-mail.

Thank you

[Brian]

Sounds good.

Since this is resolved I am going to close this ticket, but if you have any questions related to this or something new, please create a new ticket for us to help you out 🙂

[Author]

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