Hi and welcome back 🙂
We unfortunately are not able to provide support for conflicts with themes and plugins by other authors. Please review our What support is provided for license holders? Knowledgebase article.
A way you can hopefully identify the specific conflict would be to ensure WP_DEBUG and WP_DEBUG_LOG are enabled on your site’s wp-config.php file. Any errors will display at the top of your page as you try to reproduce the conflict. I also recommend right-clicking your mouse and opening the ‘Inspect’ tool to see if any errors display in the console. Note what you find and please include it in your reply.
I’d be happy to take another look to see if I have any insight based on your response, but I cannot promise anything. If things get beyond your level of expertise, it might be best to hire a professional developer to resolve the conflict. We have a list of non-affiliated customizers that can help assist.
Thanks and have a wonderful rest of your day 🙂