Page not found after refresh page on view as day

[Ferry]

Hi,
I found a problem using The Event Calendar.. the plugin is awesome though! I try to use the PRO version but problem persist.

The installation:
– WP 4.1
– Avada 3.7.1
– The Event Calendar 3.9
– The Event Calendar Pro 3.9

The setup:
– I have a page called What’s On with permalink ‘http://diabetes2.digitalmate.com.au/events/’, and a primary menu item calling this page.
– Event Calendar setting, Events URL slug “events”, Single event URL slug “event”

The issue is when I do these steps:
1. change view to “Day”, url changed to http://diabetes2.digitalmate.com.au/events/today/
2. change date to another date
3. the url change to http://diabetes2.digitalmate.com.au/2014-12-18/
4. if I refresh the page, it got 404

I think the url is missing /events/ between the domain and date, if I manually change url to http://diabetes2.digitalmate.com.au/events/2014-12-18/ and refresh, it works.

THIS IS CONFIDENTIAL
*removed by admin

Could you please help?

[Brian]

Hi,

Thanks for using our plugins and sorry for the issues you are having. I can help troubleshoot this with you.

I tested out the four steps you laid out and I could not reproduce the error at first with past events, but it did do it for future events.

You are correct the /events/ being removed from the url is causing the issue, but it is unclear where that is coming from.

To troubleshoot this can you first follow our 404 error guide and see if that helps:

Fixing HTTP 404 errors

Then if that does not help please follow our testing for conflicts guide and see if that can narrow down cause of the issue:

Testing Conflicts With Themes and Other Plugins

Let me know what you find out from that and we can go from there.

Thanks

[Ferry]

Hi Brian, you are magic! Flush Permalinks resolved the issue.. could you please tell me what actually causing it? I am curious 🙂

Thank you so much for your help

[Brian]

It is hard to say what caused it. Sometimes the permalink settings get changed by another plugin and theme and it messes everything up and all it needs is a flush to reset everything. It is a typical issue that pops up.

I am going to go ahead and close this ticket, but if you need help on this or something else please post a new ticket.

Thanks!

[Author]

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