Page Load Error

[Mark Crone]

Hi

I am thinking about upgrading to the Pro Version of The Events Calendar but at the moment I can not get the free version to load correctly on my website (both on Chrome and Safari). I am concerned that if I upgrade the problem would not be resolved, could you advise on this?

Thank you!

[Caroline]

Hi Mark,

Thanks for taking the time to reach out! At the moment, we’re not aware of any bugs matching your description with either the free version of The Events Calendar or Events Calendar PRO. It sounds like your issue may be caused by other factors–we’d love to assist with some troubleshooting over in our support forums to see if we can get that problem resolved for you. Would you mind taking a moment to submit a new post with the details of your problem to the support forum for The Events Calendar? If you can, please take the time to confirm in your post that you’ve run through our conflict testing steps prior to contacting us–this will save us a step and help us to get your issue resolved that much quicker! 🙂

Thanks again, and we’ll see you in the forums!

[Mark Crone]

Hi

Thanks I have sent a request on the support forum!

[Caroline]

Hi Mark,

Awesome, thanks so much for doing that! I’m going to go ahead and close this thread out so that we can assist you over on our support forums. Please don’t hesitate to follow up with a new thread if there’s anything else we can do to assist! 🙂 Thank you!

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