Our Right bar hovering over submission form

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Viewing 6 posts - 1 through 6 (of 6 total)
  • Author
    Posts
  • #1217698
    Mike
    Participant

    Hello,

    Since the latest update, our community submission form is being covered by the widgets that are supposed to be on the right-hand side of the page.

    Any tip on fixing that?

    Thank you!

    #1217699
    Mike
    Participant

    One note: When I log in as admin. It is fine!

    #1218343
    Caroline
    Member

    Hi Mike,

    Thanks for reaching out, and I’m so sorry for the trouble here! On reviewing your site’s event submission form, I’m not immediately able to replicate the issue you’re describing, so I’d like to get a bit more information from you, if you don’t mind! Would you be so kind as to visit this site, copy the complete address from the “Share These Details” section in the upper right, and paste that address into a private reply here? That should give us a good starting point to begin further troubleshooting.

    While you’re waiting, can you also please take a moment to run through our conflict testing steps on your site? This will allow us to confirm whether your issue may be related to a newly-introduced conflict with an existing plugin or theme.

    Thank you!

    #1218421
    Mike
    Participant

    Hi,

    So afterward, I realized what was causing the issue – the Google anti-spam tool. I realized when I logged-in the spam checker isn’t active, and when I was logged out, it was.

    I have temporarily removed API code, to remove it, but it might be handy to have running in case the bots come along.

    #1218504
    Caroline
    Member

    Hi Mike,

    Thanks for following up with some more information! Just to clarify, do you mean the reCAPTCHA (enabled under Events > Settings > Community) was identified as the source of your layout issues? Does the problem persist when using a default WordPress theme such as Twenty Seventeen? If you’re able to temporarily re-enable the reCAPTCHA at any point, we’d love to take a closer look!

    Thank you!

    #1229502
    Support Droid
    Keymaster

    Hey there! This thread has been pretty quiet for the last three weeks, so we’re going to go ahead and close it to avoid confusion with other topics. If you’re still looking for help with this, please do open a new thread, reference this one and we’d be more than happy to continue the conversation over there.

    Thanks so much!
    The Events Calendar Support Team

Viewing 6 posts - 1 through 6 (of 6 total)
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