Our Google Calendar is not Syncing to our website properly

[Esther Moses-Wood]

Hi,

Our calendar on our website is not syncing properly. Our website calendar is showing duplicates caused by the imports from Google . Some of the import is also not making it onto our calendar.
Also, if we change something on our google calendars, is it supposed to automatically update onto our site? Ours does not.

Please advise

[Victor]

Hi Esther!

Thanks for getting in touch with us. Let me help you with that issue.

First, please make sure you are using the latest versions of our plugins. Remember you can always download our plugins from your downloads page > https://theeventscalendar.com/my-account/downloads/

If you still experience this issue, please share with us the Google Calendar URL where you are importing events from so we can run some tests on our end.

if we change something on our google calendars, is it supposed to automatically update onto our site?

Changes made in your Google Calendar will update after re-running the import and will apply update according to the Event Update Authority settings > https://theeventscalendar.com/knowledgebase/event-aggregator-import-settings/#update-authority

When coming back, please share with us your latest system information by following this guide > https://theeventscalendar.com/knowledgebase/sharing-sys-info/. We’ll see if there is anything strange that would indicate an error from there.

Thanks,
Victor

[Support Droid]

Hey there! This thread has been pretty quiet for the last three weeks, so we’re going to go ahead and close it to avoid confusion with other topics. If you’re still looking for help with this, please do open a new thread, reference this one and we’d be more than happy to continue the conversation over there.

Thanks so much!
The Events Calendar Support Team

[Author]

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