Help Desk

Organizer details not saved on submission

  • Posts: 1 Topics: 1
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    I saw your response to this thread: https://theeventscalendar.com/support/forums/topic/venue-info-from-anonymous-user-not-saved/ about venue info not being saved from an anonymous user. I am also having this problem and wanted to let you know that the organizer details aren’t saving either.

    Posts: 18146 Topics: 17 Answers: 973
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    Yes – that’s part of the same problem and ought to be resolved in our upcoming maintenance release 🙂

    Sorry for any inconvenience in the interim.

    Posts: 3443 Topics: 13 Answers: 199
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    Hi there,

    I just wanted to let you know that we have been working diligently on a fix for this issue. Our next release will be available soon and should correct this problem. Please keep an eye on your Plugins and Updates pages for a version update. If you are still having problems after updating, please start a new thread with the details and we can assist you.

    Best,
    Leah