Home › Forums › Calendar Products › Events Calendar PRO › Organizer Database Broken
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March 21, 2016 at 5:17 am #1091703
Meagan
ParticipantHi there,
I’ve exporting the events calendar, organizers, and venues from my test server to our production site. I’m seeing an error with the organizer in each event page (See screenshot).The “week” and “map” tabs are also broken.
Screenshots:
March 21, 2016 at 8:03 pm #1092164Geoff B.
MemberGood evening Meagan and welcome to the Events Calendar Support forum!
Thank you for reaching out to us.
We are sorry to hear about the glitchy organizers as well as the broken “week” and “map” tabs.
I would love to help you with this topic.As a first troubleshooting step, could you please provide us with your system information in a private reply ? (following the instructions found in the link)
Could you also tell me what was your process for exporting the events calendar data ? This might sound like a silly question, but it can make quite a difference.
From the looks of your messages, it does sound like you have some template customization that requires updating. More specifically, the call to tribe_events_single_event_meta() found in your /wp-content/themes/church-event/tribe-events/single-event.php looks broken.
As for the 404 message, I would recommend trying to flush your permalinks (re-saving them without changing anything) to see if that helps.
If you are looking for a quick solution, your best patch will be to temporarily rename the /wp-content/themes/church-event/tribe-events/ folder to /wp-content/themes/church-event/z_tribe-events/
Of course, that will alter the look, but it will buy you some time until you figure out the issue.
Finally, before any of that (and after a backup), I would recommend trying to import your theme files from the test environment to the production site.
Best regards,
Geoff B.
April 5, 2016 at 9:35 am #1098403Support Droid
KeymasterThis topic has not been active for quite some time and will now be closed.
If you still need assistance please simply open a new topic (linking to this one if necessary)
and one of the team will be only too happy to help. -
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