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- This topic has 3 replies, 2 voices, and was last updated 8 years, 9 months ago by Brian.
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July 7, 2015 at 7:38 am #984427davidParticipant
Hi guys,
I upgraded to the Pro version for this site, with tickets add on also.
It appears the recurring events conflict with WooCommerce is an issue for the client.
There is no way that they can use the tickets system as is without the ability to book a specific date of a recurring event.Is there a possibility that this license for ECPro can be dropped and refunded please.
I think I actually ordered 3 licenses also.
It is only having upgraded to the Pro Version that the issue became clear.
and even then we had to hit the forums to get the proper low down on the issue.The ticket and calendar works great for another client, I still highly recommend the system,
Just this particular client has particular needs.
And thats not new, now is it!.Anyway, whatever you can do please.
DavidJuly 7, 2015 at 7:45 am #984439BrianKeymasterHi,
Sorry for the issues with recurring events and tickets. We hope to support that soon.
In the mean time to request a refund please follow our policy outlined here:
https://theeventscalendar.com/knowledgebase/refund-policy/
And we can take care of it. Thanks
July 7, 2015 at 8:19 am #984461davidParticipantThanks a mill for the prompt response.
I have emailed support @ and hope to hear back soon.
All the very best, and thanks again
David
- This reply was modified 8 years, 9 months ago by david. Reason: making it non private..!!??
July 7, 2015 at 2:56 pm #984581BrianKeymasterWe will respond by email within 24 hours if not sooner.
Since we will deal with this by email I am going to close this ticket, but if you need anything else related to this topic or another please post a new topic on the forum and we can help you out.
Thanks
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