OPEN: wootickets child template file dont get called before parent template file

[gtvmbh]

How i describe in the already closed ticket, https://theeventscalendar.com/support/forums/topic/wootickets-child-templatefile-dont-get-called-before-parent-templatefile/#post-1175869, the parent-child-theme engine dont work in particular case of overwriting the wootickets view template file.

WP_DEBUG is on, but no errors are shown:
[14-Nov-2016 14:07:36 UTC] event-tickets/common – Log: Tribe Events wird eingerichtet für Nov, 14th at 02:11:36 pm
[14-Nov-2016 14:09:35 UTC] event-tickets/common – Log: Tribe Events wird eingerichtet für Nov, 14th at 02:11:35 pm

the phpinfo of the dev env is in the appendix. I am using a VVV to develop the theme.

Please help me on this issue, which seems for sure a event calender bug!

[Andras]

Hi gtvmbh,

Thanks for reaching out and sorry about this issue with the template override.

Make sure you have your template override in this folder:

wp-content\themes\{your-theme}\tribe-events\tickets\wootickets\tickets.php

I believe this could be the issue, it seems you used the folder tickets-plus before.

If this doesn’t solve it then please give me more details on your issue:

• what did you do
• what do you expect to happen
• what is happening

 

Also, please share your system information with me, here’s a guide for that:

https://theeventscalendar.com/knowledgebase/sharing-sys-info/

Thanks and cheers,
Andras

[gtvmbh]

This dont fix the bug, but yes… I had put the child template to wp-content\themes\{your-theme}\tribe-events\tickets-plus\wootickets\tickets.php because of the misunderstanding of the documentation on https://theeventscalendar.com/knowledgebase/themers-guide/#tickets-plus. Maybe its better to make another comment on the themers guide for other users.

I’d test the template engine for this particular template by coping the tickets.php and then add an output via echo command. When i make the change in the parent file it shows up, but in the child file it doesnt.

• This reply was modified 9 years, 6 months ago by gtvmbh.

[gtvmbh]

This reply is private.

[Andras]

This reply is private.

[gtvmbh]

The file should be in this folder:
wp-content\themes\{your-child-theme}\tribe-events\wootickets\tickets.php

It works. Thanks

[Andras]

Super happy to hear that!

Since the issue is resolved I am going to close this ticket, but if you need anything else related to this topic or another please post a new topic in the forum and we will help you out.

Cheers,
Andras

PS: If you like our plugin, and you didn’t yet do so 🙂 we would be happy to receive a review in the wordpress.org repository. Thanks!
https://wordpress.org/support/view/plugin-reviews/the-events-calendar

PS2: We’d be also grateful if you would give us feedback on your satisfaction with support. Just click on one of the classy looking emojis below. 🙂 If you can spare a few words, that’s even better. Doublethanks!

 

 

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