Only present month events dates uploading to Apple ical

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  • January 10, 2018 at 5:40 am #1422265
    Stephen
    Participant

    It seems I can only import calendar events dates to the Apple ical personal calendar for the present month only

    Please see the following link on the sidebar of this school website page (url below) where there is a button to assign the Events Calendar dates to your ical personal calendar. It only uploads or imports the present month of events and not future months which I need
    Can you help please

    You need to scroll down a bit on page (url below) and the button for linking to your apple calendar is on the bottom right and is labelled APPLE CALENDAR
    Many thanks
    Stephen

    January 11, 2018 at 11:11 am #1423871
    Jaime Marchwinski
    Keymaster

    Hi Stephen,

    Thanks so much for reaching out!

    Unfortunately, this is not something that is currently built in to our products.  It seems that you have used some customizations to add these links in, which is great!  However it’s not something that we can assist with, as per our Support Policy.

    If you believe that an expected behavior isn’t working properly on your site, I’d be happy to take a look.  As a first troubleshooting step, could you please provide us with your complete system information in a private reply using the instructions found in the following link?

    https://theeventscalendar.com/knowledgebase/sharing-sys-info/

    Let me know if anything else comes up in the meantime!

     

    Thanks,

    Jaime

    January 12, 2018 at 1:33 am #1424435
    Stephen
    Participant

    This reply is private.

    January 13, 2018 at 9:18 am #1425595
    Jaime Marchwinski
    Keymaster

    Hi Stephen,

    Thanks for providing me with that information.

    As a next step, can you update all of your Events Calendar related plugins and WordPress version and test to see if the issue is still there?

    Let me know how it goes!

     

    Thanks,

    Jaime

    February 4, 2018 at 8:35 am #1443623
    Support Droid
    Keymaster

    Hey there! This thread has been pretty quiet for the last three weeks, so we’re going to go ahead and close it to avoid confusion with other topics. If you’re still looking for help with this, please do open a new thread, reference this one and we’d be more than happy to continue the conversation over there.

    Thanks so much!
    The Events Calendar Support Team

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